Affiliate terms.

These Terms govern your participation in the Reta24 Research Referral Partner Program (the "Program"). By creating a partner code, clicking any acknowledgement, or otherwise participating in the Program, you agree to be bound by these Terms and all linked policies. Section 14 contains an arbitration agreement and class-action waiver.

You must be at least 18 years of age and legally able to enter into contracts in your jurisdiction. You represent and warrant that all information you provide is accurate and that you have full power and authority to enter into and perform under these Terms. You may not participate if Reta24 Research has previously terminated your partner account, unless we expressly reinstate you in writing.

You are an independent referrer — not an employee, agent, contractor, joint venturer, partner, or franchisee of Reta24 Research. You have no authority to bind Reta24 Research, accept payments on its behalf, negotiate on its behalf, make representations about Reta24 Research, or hold yourself out as a representative, spokesperson, or official source of Reta24 Research. You may not register domain names, social media handles, email addresses, or any other identifiers that could reasonably be confused with Reta24 Research's own properties.

Subject to these Terms, Reta24 Research grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to share your referral link and to mention Reta24 Research's product names in accurate, non-disparaging contexts. You may not modify our logos, marks, or trade dress, create derivative branding, or use any Reta24 Research asset in a way that suggests endorsement, sponsorship, or official representation. This license terminates automatically upon any suspension or termination of your account, or at any time at Reta24 Research's sole discretion upon notice.

You are solely and personally responsible for the truth, legality, accuracy, and consequences of every statement, post, video, message, livestream, advertisement, or other communication you publish in connection with your referral activity. Reta24 Research does not control, supervise, edit, or pre-approve your content and shall not be deemed a publisher, sponsor, or endorser of any of your content.

You will not:

• Describe Reta24 Research products as suitable, safe, or intended for human use, consumption, ingestion, injection, self-administration, dietary or supplement use, cosmetic use, veterinary use, or any medical or therapeutic application;
• Provide dosing, administration, cycling, or usage instructions of any kind directed at humans or animals;
• Claim or imply that any product treats, cures, mitigates, diagnoses, prevents, or alleviates any disease, illness, condition, symptom, or biological function;
• Make any health, performance, hormonal, anti-aging, recovery, weight, fitness, or aesthetic claims;
• Misrepresent discount amounts, fabricate discount percentages or limited-time offers, or otherwise mislead customers about pricing, savings, or program terms;
• Make false, misleading, deceptive, exaggerated, or unsubstantiated claims about Reta24 Research, its products, pricing, discounts, or business practices;
• Use Reta24 Research's name or trademarks in paid search campaigns, in domain names, or in any manner that would mislead consumers about the source of the offer;
• Promote Reta24 Research on platforms that prohibit such promotion or that primarily host content directed to minors; or
• Engage in negative SEO, brand bidding, cookie stuffing, self-referrals, fake clicks, or any practice designed to inflate or manipulate commissions.

You must clearly and conspicuously disclose your material connection to Reta24 Research in every piece of content where you include your referral code, referral link, or any reference to our products. Acceptable disclosures include "#ad", "#affiliate", or plain-language statements such as "I earn a commission from this link." Disclosures must not be buried, abbreviated to ambiguous shorthand, or relegated to fine print. You are responsible for complying with the EU Unfair Commercial Practices Directive and any equivalent national advertising rules in every jurisdiction where your audience is located.

You will comply with all applicable federal, state, local, and international laws and regulations, including (without limitation) anti-spam laws (CAN-SPAM, CASL, GDPR, ePrivacy), consumer protection statutes, advertising disclosure rules, export controls, sanctions laws, and intellectual property rights. You will not engage in spam, unsolicited bulk messaging, scraping, account takeover, fraudulent clicks, cookie stuffing, self-referrals, identity misuse, AI-generated impersonation, deepfakes purporting to show Reta24 Research personnel or products, or any other practice designed to deceive, inflate, or manipulate Program metrics.

Commission rates and the payout schedule are as posted on the Partner Program page and may be updated at any time at Reta24 Research's sole discretion. Earned commissions are subject to chargebacks, returns, refunds, and fraud reviews. We may withhold, delay, offset, claw back, forfeit, or refuse to pay any earned but unpaid commission, in whole or in part, at our sole discretion — including where we have a good-faith belief that you have breached these Terms, manipulated the Program, engaged in fraud, or where withholding is necessary to comply with law, tax obligations, court order, or third-party demand.

Tax responsibility. You are solely responsible for all taxes, duties, levies, withholdings, and similar charges arising from any amount paid to you under the Program. Reta24 Research has no obligation to advise you on tax matters or gross-up any tax liability, except as expressly required by law (for example, VAT and income tax reporting under applicable EU law). You will keep your tax and business registration details accurate and current.

KYC, sanctions & AML processing. Before any payout can be released, our payment processor is required by EU and Dutch law (including the EU Anti-Money Laundering Directives, Wwft, and EU sanctions regulations) to verify your identity, screen you against sanctions lists, and perform anti-money-laundering review. If you fail any portion of this processing, Reta24 Research is legally prohibited from paying you, and your unpaid commissions will be held until the issue is resolved or, if not resolved within a reasonable time, may be forfeited. This requirement cannot be waived or worked around.

Reta24 Research may issue strikes for violations of these Terms. Each strike has a stated reason, category, severity (warning, strike, or final), and status (active, appealed, or resolved). The default thresholds and protections are:

• Notification. We will use commercially reasonable efforts to notify you by email of any strike within 24 hours of issuance, including the reason and appeal instructions. You also consent to receive event-driven transactional SMS regarding compliance actions and payout events; reply STOP to opt out (equivalent notices continue by email).
• Warning vs. strike vs. final. Minor, first-time, cureable violations may receive a "warning" that does not count toward the suspension threshold. "Strike" severity counts. "Final" severity triggers immediate suspension regardless of count and is reserved for serious violations such as fraud, repeated medical claims, or willful misconduct.
• Rolling expiry. Active strikes older than 365 days automatically stop counting toward the threshold (the record is retained for audit).
• Appeals. You may appeal any strike within 30 days by contacting support@reta24.nl with the strike ID and your written response. Appealed strikes pause counting while under review.
• Threshold. Three (3) counting strikes automatically suspend your account.

The above are non-binding guidelines. Reta24 Research retains sole discretion to issue, modify, skip, or escalate strikes, deviate from these defaults, and suspend or terminate your account immediately without prior notice. Nothing in this section creates a contractual right to a specific enforcement process.

You expressly acknowledge and agree that Reta24 Research may, at its sole and absolute discretion, at any time, with or without cause, and with or without prior notice:

• Terminate this agreement and your participation in the Program for any reason or no reason;
• Suspend, restrict, modify, or close your partner account;
• Deactivate your referral code, revoke your brand-asset license, and require removal of any content referencing Reta24 Research;
• Withhold, delay, offset, claw back, forfeit, or refuse to pay any earned but unpaid commissions, in whole or in part;
• Choose the type, severity, sequence, and timing of any enforcement action; and
• Decline to enter into or renew the Program relationship with any person, with or without reason.

You waive any claim that Reta24 Research must follow a specific process, sequence, standard of proof, or notice period before exercising the foregoing rights, except as required by applicable non-waivable law. Termination by Reta24 Research shall not give rise to any liability or damages of any kind.

Reta24 Research may, at any time and at its discretion, review, audit, monitor, archive, or investigate your content, communications, click sources, referred orders, payment behavior, identity, and tax information for compliance with these Terms or applicable law. You agree to cooperate in good faith with any such review, including providing records, taking down content within 24 hours of request, and responding to written inquiries. Failure to cooperate is itself a material breach and grounds for immediate suspension or termination.

Non-public information you receive about the Program — including commission structures, payout volumes, conversion data, roadmaps, business plans, internal communications, and any beta features — is Confidential Information. You will not disclose Confidential Information to any third party or use it other than to perform under these Terms, both during and after your participation. This obligation survives termination indefinitely.

You agree to defend, indemnify, and hold harmless Reta24 Research, its affiliates, officers, directors, employees, agents, and contractors from and against all third-party claims, regulatory actions, damages, losses, liabilities, fines, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your content; (b) your acts or omissions; (c) your breach of these Terms; (d) your violation of any law or third-party right; or (e) your relationship with any referred customer. Reta24 Research may elect to assume the defense of any matter, in which case you will cooperate at your expense and will not settle any claim without our prior written consent.

The Program is provided "as is" and "as available." Reta24 Research disclaims all warranties, express, implied, statutory, or otherwise, including any warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, uptime, or that the Program will be uninterrupted, error-free, or profitable. To the maximum extent permitted by law, in no event shall Reta24 Research be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, data, business opportunities, or goodwill. Reta24 Research's aggregate liability under these Terms is limited to the lesser of (a) the total commissions actually paid to you in the six (6) months preceding the claim, or (b) one thousand euros (€1,000).

Read this section carefully — it affects your rights. Any dispute, claim, or controversy arising out of or relating to these Terms or the Program (a "Dispute"), other than a Dispute concerning intellectual property or injunctive relief, shall be governed by the laws of the Netherlands and resolved by the competent courts in the Netherlands, or where legally permitted, by binding individual arbitration under the rules of the Netherlands Arbitration Institute.

You waive any right to participate in any class action, class-wide arbitration, private attorney general action, or other representative proceeding. If this class-action waiver is found unenforceable, this entire section shall be null and void and the Dispute shall be litigated in the competent courts of the Netherlands.

You may opt out of arbitration within 30 days of first accepting these Terms by sending written notice to support@reta24.nl including your full name and account email.

These Terms are governed by the laws of the Netherlands, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Reta24 Research may modify these Terms at any time. Modifications take effect upon posting an updated version with a new effective date. Material modifications will be flagged in your partner dashboard and may require a fresh click-wrap acknowledgement before continued payouts. Your continued participation after the effective date of any update constitutes binding acceptance.

You consent to electronic records and signatures pursuant to E-SIGN, UETA, and any equivalent local law, and agree that click-wrap acceptance through your partner dashboard constitutes a legally binding signature.

All notices to you under these Terms may be delivered by email to your address of record, by posting in your partner dashboard, or by any other reasonable means, and are deemed received within 24 hours of being sent or posted. Notices to Reta24 Research must be sent to support@reta24.nl.

• Survival. The sections covering your independent relationship, content restrictions, lawful conduct, commissions, enforcement, audit, confidentiality, indemnification, disclaimers, arbitration, modifications, and this section survive any termination.
• Severability. If any provision is held invalid or unenforceable, the remaining provisions remain in full force.
• Waiver. No failure or delay by Reta24 Research in exercising any right shall operate as a waiver.
• Assignment. Reta24 Research may freely assign these Terms to any affiliate or successor. You may not assign these Terms without our prior written consent.
• Force majeure. Reta24 Research is not liable for any delay or failure to perform caused by events outside its reasonable control.
• No third-party beneficiaries. These Terms do not confer rights on any person other than the parties.
• Entire agreement. These Terms, together with on-file acknowledgements and linked policies, constitute the entire agreement regarding the Program and supersede all prior agreements.

Questions about these Terms or the Program: support@reta24.nl.